Well last Wednesday 24th April, we had our CQC visit. I had been dreading this telephone call (as has all practices), but it had to be done as per the regulations.
We were assessed on 5 outcomes and I am pleased to say that the CQC inspector was happy with the results.
He mainly spoke to me about the practice, what we offered, and wanted to know general information.
He assessed us on Patient care, he spoke to some of our patients, who I would like to thank for taking the time to speak to him. He spoke to Deborah and Claire about our patient care and wanted to see evidence on how we inform patients of this and how we make them feel welcome.
He assessed us on our decontamination procedure. Thanks to¬†Jess for taking on that task and also John for discussing it with the inspector.
Finally he wanted to see staff records and discuss our complaints and feedback comments. He was happy with all that¬†I showed him and also he could see the¬†changes that have been implemented over the past 2 years, that I have been at the practice.
Finally he called Peter, John and myself into the office to give us a quick summary of his visit. He is happy with the way things are and if we are lucky, we will not have to undertake this inspection for another 2 years.
I would like to Thank all the staff for their help and commitment and let us look forward to going out¬†and enjoying our celebratory night¬†in May.
In order to improve our services we regularly ask for feedback, via our questionnaires.
We would like to share our results, to show everyone that we are reading the comments and we are acting on them. This will improve our services. So if you have any suggestions, please contact the practice on 01614498419.
SATISFACTION QUESTIONNAIRE RESULTS JANUARY 2013¬†
Patient survey bar charts Jan 13
During March 2013 if you sign up to our Practice monthly payment plan*, we will give you a voucher worth ¬£25.00 which you can spend on treatment or sundries.
So call us on 0161 449 8419 for details.
* T & C’s apply
Why not make a¬†one of your new years resolutions to come and see us at 32 Whites, especially if you are nervous.¬†
We appreciate that some people are worried about attending¬†the dentist, due to a previous unpleasant experience, but one of our friendly staff members will be more than happy to answer any questions¬†you may have and if you want to ‘pop in’ we can give you a guided tour.
Call 0161 449 8419
During January 2013, all New first Consultations are a special price of ¬£37.50 to include a full clinical examination and all necessary xrays.
Call our friendly Receptionists on 0161 449 8419 to book your appointment.
To welcome in 2013, we are offering a discount of 20% on dental treatment, including cosmetic treatments to be carried out between 7th January and 9th February 2013 inclusive.*
This is in addition to any existing discounts relating to the 32 Whites dental care plans.
So if you are considering having an unsightly tooth or filling restored with a veneer or a new white filling, then phone and make an appointment.
Call us on 0161 449 8419¬†to take advantage of these fantastic offers.
*terms and conditions apply
Special offer discounts only apply to treatments completed by the 9th February 2013
Special offer¬†discounts do not apply to dental implant treatment, teeth whitening, dental hygienist visits, dental health reviews or xrays.
Special offer discounts do not apply to Saturdays and appointments after 5pm.
Special offer does not apply to any¬†work done by Ian Wellings.
Wow, Christmas is here again.
Our opening hours during the holiday period is as follows
Monday 24th December 2012 – from 9.00am
Thursday 27th December 2012 – from 9.00am
Friday 28th December 2012 – from 9.00am
Saturday 29th December 2012 – from 9.00am
Monday 31st December 2012 – from 9.00am
We will be open for a few hours on these dates for emergencies only, so if you have a problem, please call us early on.
If you require urgent attention outside of our opening hours,¬†such as the¬†evenings, weekends and the bank holidays, please contact NHS direct on 0161 230 6029.
The surgery will reopen on Wednesday 2nd January 2013.
We would like to thank all our¬†patients for attending the practice over the last 12 months, have a ¬†wonderful Christmas and a Happy New Year. x
We are looking for a Qualified GDC Registered Dental Nurse to work part time, here at our Private Practice in Marple,¬†and also to help with¬†Reception work.
We pride ourselves in offering good quality dental care, so the ideal candidate will be friendly, conscientious and caring, who is¬†able to work in a team and individually.
The practice uses R4, so knowledge of this program would be advantageous.
¬†Please email over your CV and a brief covering letter to firstname.lastname@example.org if interested.
During the month of September, we are offering our New Patient Consultation at half price.
So for ¬£37.50,¬†why not book in with 1 of the dentists for a¬†full mouth examination,xrays and a chance to discuss your dental needs.
Call us Monday – Friday 9.00am – 6.00pm, or Saturdays 9.00am – 1.00pm on 0161 449 8419 to book an appointment today.
Summertime is upon us and over the next 3 months we have¬†some AMAZING offers on tooth whitening at 32 Whites.
For our ‘In surgery’ whitening + trays, the summertime price will be ¬£350.00*, a saving of ¬£145.00 or if you do not want the trays, we can offer¬†’In surgery’ whitening only for ¬£300.00.*
However, if you do not fancy sitting in the dentists chair, you can¬†whiten your teeth¬†in the comfort of your own home, at the discounted rate of¬†¬£250.00.* down from ¬£350.00, a saving of ¬£100.00.
If you are interested in any of these savings, call us on 0161 449 8419, to book a short consultation** with a dentist or if you require any further details.
*terms and conditions apply
**may incur a charge